Overview
DispatchOS helps builders turn product context into a weekly content calendar. To provide that service, we process information about your account, business, content, connected channels, and use of the product.
This Privacy Policy applies to the DispatchOS website at dispatchos.dev, the application at app.dispatchos.dev, and related services that link to this policy.
By using DispatchOS, you acknowledge this policy. If you do not agree with it, do not use the service.
Information we collect
The information we handle depends on how you use DispatchOS and which integrations you connect.
Account information
Your email address, account details, plan, and subscription status.
Business context
Your website content, onboarding answers, audience, tone, positioning, product details, and publishing preferences.
Content and workflow data
Generated posts, edits, calendar entries, queues, publishing status, and other content you create or manage in DispatchOS.
Connected channels
Account identifiers, authorization details, and publishing permissions needed to connect the social channels you choose.
Usage and device information
Basic activity, browser, device, diagnostic, and log information used to operate and improve the service.
Support information
Messages, bug reports, screenshots, and other information you choose to send to support.
How we use information
We use information for the following purposes:
- Provide, operate, maintain, and secure DispatchOS.
- Create content calendars and generated drafts from the context you provide.
- Publish approved content to the channels you connect and display publishing status.
- Provide analytics and feedback when connected platforms make performance data available.
- Respond to support requests, troubleshoot problems, and communicate about the service.
- Process subscriptions, billing, usage limits, and account administration.
- Detect abuse, prevent fraud, enforce our terms, and protect users and the service.
- Understand product usage and improve reliability, usability, and features.
- Comply with legal obligations and respond to lawful requests.
AI and generated content
DispatchOS uses AI systems to help transform the business context you provide into structured content drafts and calendars.
Your content is used to provide the product, including grounding and generating drafts that reflect your business, audience, and voice. Generated content can be inaccurate or incomplete, so you remain responsible for reviewing content before publication.
Do not submit passwords, private keys, access tokens, confidential information you are not authorized to share, or sensitive personal information that is unnecessary for the service.
Data retention
We retain information for as long as reasonably necessary to provide the service, maintain your account, resolve disputes, enforce agreements, comply with legal obligations, and protect the service.
When information is no longer needed, we may delete it, anonymize it, or securely isolate it where deletion is not immediately practical. Retention periods can vary by data type and operational need.
You can contact us to request account or data deletion. Some information may need to be retained where required by law or needed for legitimate security and accounting purposes.
Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No online service can guarantee absolute security. You are responsible for using a strong, unique password, protecting your account, connecting only accounts you control, and notifying us promptly if you suspect unauthorized access.
Your choices and rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of information, subject to legal or operational requirements.
- Object to or ask us to restrict certain processing where applicable.
- Request a portable copy of information you provided where applicable.
- Withdraw consent where processing is based on consent.
- Disconnect social channels and stop using optional integrations.
To make a request, email support@dispatchos.dev. We may need to verify your identity before completing a request. You may also have the right to contact your local data protection authority.
International transfers
DispatchOS and its service providers may process information in countries other than the country where you live. When required, we use appropriate safeguards for international transfers and handle information in accordance with applicable law.
Children’s privacy
DispatchOS is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this policy as DispatchOS changes or as legal requirements develop. We will update the date at the top of this page and, where appropriate, provide additional notice. Your continued use of the service after an update means the revised policy applies to your use.
Contact us
Questions about this policy or your information can be sent to:
support@dispatchos.dev